Inspire Your Board to Act

Serving on the board of a large, well-known, institutionalized nonprofit is its own reward and brings lots of prestige. But let’s face it, sitting on the board of a smaller, grassroots organization brings a lot less cache and, in most cases, a great deal more work. Inspiring your board to help promote your mission, open“Inspire Your Board to Act”

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How to Ask for Money

We enjoy comments to Rich TIPS, and recently had one asking for ideas on how to coach board members to ask for money. So often we place emphasis on how board members can help open doors, accompany executive directors or development directors on funder or corporate sponsor visits, and of course support the organization with“How to Ask for Money”

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Customer Service is Not Just for Businesses

Poor customer service. That’s something for-profit businesses worry about, right? You rarely hear nonprofit professionals worrying about customer service or satisfaction. It’s almost as if the nature of the mission-driven work we do makes us somehow above the concept of a “customer.” After all, nonprofits don’t usually have sales teams in the traditional sense, and“Customer Service is Not Just for Businesses”

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Write a Better Thank-You Letter

Maybe you don’t have to perform miracles today, or slay any dragons. Sometimes success can come from ordinary, everyday things done extraordinarily well. A perfect case in point is the donor thank-you letter. Here are a few tips on writing an exceptional one. THE DON’Ts Don’t start with a tired and predictable opening. You can do a“Write a Better Thank-You Letter”

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